1. We typically dispatch orders within 1 to 3 business days. Please be aware that shipping times may be affected by unforeseen factors such as political events or weather changes. Orders and shipments are not processed on weekends or holidays.

2. Ensure that the shipping information you provide is accurate. If you need to update your address before dispatch, contact us promptly. While we can assist in contacting the logistics provider, we are not responsible for any package damage, loss, or delay due to incorrect information provided by customers or issues caused by the shipping carrier during transit.

3. Our shipping warehouse is located in Hong Kong.

4. Standard shipping cannot be used for P.O. Boxes or APO/FPO addresses.

5. When your order is shipped, you might initially receive an incorrect tracking code. If this happens, you can find the correct tracking number on your Order Status page 48 hours after shipping.

6. You may need to pay customs duties and sales tax directly to the logistics provider to clear your goods at customs. Please keep this in mind when placing your order, as HomeModrn cannot estimate these fees.

7. Remote Area Fee: Certain addresses may incur an additional remote area or overwater charge based on your location. If you are uncertain about these charges, please contact us for details. you can click this link for more information.

8. Refer to the following table for estimated delivery times to various countries/regions. This table is for reference only, and delays may occur due to unforeseen factors.

For additional inquiries, please don't hesitate to reach out to our support team at support@homemodrn.com call us toll-free at +1 314-349-5618. We're here to assist you!